Privacy Policy

At Zama Homes, your privacy is important to us.
We do not collect personal information from our customers unless it is provided voluntarily and knowingly.
If a customer chooses to register or submit information to Zama Homes, they agree to the use of such data in accordance with this Privacy Policy.

The term Customer, in this Policy, refers to any user of the Zama Homes website (the “Site”) and/or the services available through the Site or otherwise provided by Zama Homes (the “Services”).

Personal Information

Zama Homes collects personal information when you request information on our Site and/or Services, or when making a reservation. This may include:

• Name

• Email address

• Country

• Phone number

We use this information exclusively to:

• Manage your reservations.

• Inform you about our services.

• Notify you of future special offers or news about our Site.

We use your return email address only to respond to the messages we receive. We do not use it for any other purpose or share it with outside parties.

We also collect general, non-personally identifiable information such as:

• Browser type

• IP address

• Operating system

• Number of clicks, pages viewed, and other demographic data

This data is collected automatically through log files.

Transfer of Personal Information

• We do not rent, sell, or share your personal information with third parties except as necessary to complete a transaction.

• Your personal data will not be forwarded to any third party or used for purposes unrelated to booking management.

• We may disclose personal information only in cases such as:

  • Communication with credit card issuers

  • Fraud prevention and verification

  • Debt collection processes

If you share information via the Services with a third-party site, please note that we do not control their use of such data, and their practices will be governed by their own privacy policies.

Cookies

A cookie is a small data file stored on your device containing information related to your use of the Site.

• Our cookies do not collect personally identifiable information.

• You can disable cookies in your browser settings, although certain features of the Site may not function properly without them.

Third-Party Links

Our Site may contain links to other websites.
We encourage you to read the privacy policies of those sites, as their practices may differ from ours.

Limitation of Liability

Zama Homes, its affiliates, directors, employees, or agents shall not be liable for any direct, indirect, special, incidental, consequential, or exemplary damages arising from the use of the Site or Services.
This includes, without limitation:

• Loss of profits, data, or goodwill

• Work interruptions

• Equipment or software failures

Even if Zama Homes has been advised of the possibility of such damages.

SSL Security (Secure Sockets Layer)

Our Site uses SSL technology to ensure that your credit card information (if you choose to pay by card) is transmitted securely and encrypted.

• SSL creates an encrypted link between our server and your browser, ensuring all communication remains confidential.

• For more information, visit: Webopedia – SSL

If you prefer not to send your information online, you may provide it by phone or fax by contacting our customer care team.

Contact

If you have questions about this Policy or feel that your concerns have not been addressed, please contact us at:
📧 hola@zamahomes.mx

Policy Changes

Zama Homes reserves the right to update this Privacy Policy at any time.
Any changes will be posted on this same page.